Effective Date: 9/18/2025
Memphis Metropolitan Land Bank Authority (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website mmlba.org (the “Site”).
1. Information We Collect
We may collect information in the following ways:
- Account Information: When you create an account, we may collect your name, email address, and other details you provide.
- Contact Forms: If you reach out to us through forms on the Site, we may collect your name, email address, phone number, and any information you include in your message.
- Program & Service Interest: When you sign up for programs, newsletters, or services, we collect the information needed to communicate with you.
- Technical Information: We may collect non-identifiable data such as your IP address, browser type, device information, and how you interact with the Site.
- Cookies: We may use cookies and similar technologies to improve site functionality and track usage patterns. You can disable cookies in your browser settings, but some features may not work properly.
2. How We Use Your Information
We use your information to:
- Provide access to our programs, services, and resources.
- Communicate with you, including newsletters and updates.
- Respond to inquiries and process service-related requests.
- Improve the Site and understand how it is used.
- Maintain records for organizational and reporting purposes.
3. How We Share Your Information
We do not sell or rent your personal information. We may share information with:
- Service Providers: Third-party companies that help us operate the Site (e.g., CRM, email services, cloud hosting).
- Legal Requirements: If required by law or legal process.
- Organizational Needs: If we undergo restructuring or collaborate with partner organizations, we may share relevant data as part of program administration.
4. Newsletters and Communications
If you subscribe to our email list, we will send you updates about programs, events, and opportunities. You may opt out at any time by clicking the “unsubscribe” link in any email or contacting us directly.
5. Data Security
We take reasonable steps to protect the information you share with us. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our Site is designed for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children.
7. Your Choices and Rights
You may:
- Update or correct your account information.
- Opt out of newsletters and marketing emails.
- Request deletion of your personal information by contacting us at support@mmlba.org.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Memphis Metropolitan Land Bank Authority
Email: support@mmlba.org
Address: 499 S. Hollywood Memphis TN 38111